About - Cloe Wemett

From smoke-filled kitchens to cloud-based systems, I thrive in fast-paced environments where complex problems meet creative solutions. With a background that spans restaurant leadership, technical support, software engineering, and mentoring aspiring coders, I bring a unique blend of hands-on grit, technical expertise, and a passion for continuous learning.

I'm driven by a love for problem-solving and cracking tough technical challenges while also helping teams grow through curiosity and collaboration. Armed with a Computer Science degree and STEM Education minor from UC Berkeley, I'm excited to connect, create, and contribute to projects and teams that value innovation and growth as much as I do.

Thanks for stopping by! If you're inspired or just want to chat, let's connect. I'm always eager to collaborate and tackle new challenges!

Where I've Contributed

Professional Experience

A mix of support engineering, technical teaching, and leadership roles where I solved problems, improved systems, and helped people grow.

Senior Support Engineer

Sourcegraph • San Francisco, CA (Remote)

October 2025 – Present

Engineer and support large-scale Sourcegraph deployments, enabling developers to search, understand, and automate code across complex environments.
Deliver reliable, high-performance deployments across both cloud and on-premise architectures, with a focus on stability, scalability, and customer success.
Partner closely with engineering teams to streamline CI/CD pipelines and improve the speed and consistency of deployment workflows.

CI/CD

Containerization

Distributed Systems

Senior Code Coach

The Coder School Berkeley • Berkeley, CA (Remote)

August 2019 – Present

Mentored 100+ students ages 8–18 in 1:1 sessions and group classes, building coding skills and confidence through tailored instruction.
Taught 5+ programming languages (Python, JavaScript/HTML, Lua) while adapting to diverse learning styles and maximizing engagement.
Guided students to secure first-place awards in local coding challenges and recognition in national competitions.
Spearheaded curriculum improvements and operational enhancements while mentoring newly onboarded coaches.

Scratch

Python

Java

JavaScript/HTML/CSS

Lua

Support Engineer 2

Atlassian • Sydney, Australia (Remote)

July 2023 – Aug 2025

Delivered technical support for Atlassian products, managing 5+ tickets daily and achieving a 3.6 average daily closure rate across diverse customer use cases.
Effectively resolved customer issues with SAML and SCIM integrations, user and group management, and security settings, achieving 90.4 NPS.
Utilized REST APIs to streamline workflows, reducing average handling time to 36 minutes per request.
Led 4+ synchronous and asynchronous team events, enhancing collaboration among colleagues across the US, Brazil, and Mexico.

REST APIs

SAML & SCIM

Jira & Confluence

Software Development Intern

Technology Enhanced Learning in Science • UC Berkeley, CA

October 2022 – May 2023

Selected by faculty to join a graduate-level course and research lab improving online learning outcomes.
Collaborated with graduate candidates to analyze and label student response data for AI/NLP model training.
Contributed to feature improvements on the WISE (Web-based Inquiry Science Environment) platform.
Programmed in Java, HTML, and TypeScript using the Angular framework.

Tokenization

TypeScript

Angular

Food Service Supervisor

Good Smoke BBQ • Rochester, NY

April 2015 – June 2021

Adapted quickly to fast-paced environment, building knowledge of restaurant operations while maintaining high service standards.
Cross-trained in 5+ roles (server, catering, line cook), demonstrating flexibility and commitment to growth and excellence.
Directed onboarding for 30+ team members, ensuring alignment with service standards and organizational values.
Configured and maintained social media, networks, and POS systems across 3 locations, ensuring minimal downtime and operational efficiency.

Restaurant Operations

Brand Management

Customer Satisfaction

Clover Systems

Where I've Grown

Education

The academic background and early leadership experiences that shaped how I approach problem-solving, teaching, and technical work.

🎓

University of California, Berkeley

Bachelor of Arts in Computer Science

August 2019 – May 2023

Minor in STEM Education through Cal Teach.
Combined technical coursework with teaching and communication-focused training.

Databases Artificial Intelligence Data Science

🎓

Webster Schroeder High School

Diploma

August 2015 – May 2019

Graduated Summa Cum Laude.
Co-founded and led the Computer Science League.
Served as captain of the Girls Varsity Swim Team.

AP Computer Science A AP Calculus BC AP Statistics AP Physics C AP Economics

What I Bring

Skills

A practical mix of engineering, systems thinking, and teaching-focused strengths shaped by support, infrastructure, and mentoring work.

Languages

Python Java JavaScript HTML/CSS Lua Swift SQL R Scratch/Snap!

Frameworks, Protocols & Systems

CI/CD SCIM SAML Cloud Deployments Docker-Compose Kubernetes REST APIs Git React Angular Pandas NumPy

Tools

GitHub Jira/JSM Confluence Google Workspace Microsoft Office Squarespace Slack Lightroom

Strengths

Technical Support Problem Solving Mentoring Communication Cross-Functional Collaboration

About Me